A guest can get a negative impression because of the unprofessionalism of the serving waiter, right? In the restaurant business, where the level of service is the most important factor, staff training plays a significant role. Mr. Tomato is a mobile application where employees can practice every day, improve knowledge and improve the service of your restaurant.
Trainings and lectures are always good and helpful for the staff but at the same time, it requires huge budget for specialists, office supplies and a lot of preparation time. Mr. Tomato does not require significant expenses, is always at hand and greatly reduces the time required to train your employees.
The level of customer satisfaction largely depends on any form of contact with the staff, from the waiter to the cleaner. Mr. Tomato includes both a learning platform and a motivational game. The training and bonus system will have the greatest impact on the atmosphere in your restaurant and customers retention.
An important component of the restaurant business is also guest reviews. Modern technologies allow it to be done instantly thanks to social networks and various reviews systems. Mr. Tomato is already equipped with this feature, with a built-in review tool you can be always aware about clients feedback.